• Close up of a metallic stop-watch clock face with both minutes and seconds hands, with text saying Responsive, Answers when you need them.
  • Close up of an old fashion compass with a brown outer casing and white face, with the red compass tip pointing north, with text saying Integrity, A partner you can trust.
  • Close up of a precision metallic wrench with gauge to read pressure, with text saying Excellence, Results beyond expectations.
  • A light bulb that is not lit up sitting on a gray background at an angle, with text saying Creative, Solving your challenges.

Compliments by Region

Donna Wilson:
Kelley Drye & Warren LLP

As lawyers who have handled a wide variety of complex class action litigation, we would not think of using anyone other than CAA.

Spencer Lempert:
ITOCHU International Inc.

I have rarely worked with an organization as helpful, responsive, attentive to detail and timely in the performance of their services as Class Action Administration, Inc. (CAA).

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  • Icon image of a white treasure map with directions to x marks the spot representing pre-settlement consulting.

    PRE-SETTLEMENT

    Many administrative challenges can be creatively resolved using the insight CAA has gained from handling hundreds of class action cases. FourThoughtSM is a consultative service that provides a roadmap for effective settlement administration based on our experience and the published book,
    The Four FactorsSM. Contact CAA for a FourThoughtSM session before settlement terms are finalized.

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  • White outline of a mail envelope on a red background representing notification services.

    NOTICE PROGRAM

    Effectively notifying class members is the single most influential factor in determining class participation rates. Our expertise in the design and implementation of class-friendly notice programs provides clients with creative and cost-sensitive options. Our websites are created quickly and look professional. We also take care of all published media notices.

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  • White outline of a paper form on a red background representing claims processing services.

    CLAIMS PROCESSING

    We consult with attorneys to design the most efficient approach for filing and processing claims. Our solutions emphasize: 1) easy to understand and complete forms; 2) comprehensive requested information; and 3) efficient processing. - Accurate and timely claims processing is one CAA's greatest strengths.

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  • White united states dollar symbol representing benefit disbursement services.

    BENEFIT DISBURSEMENT

    CAA has disbursed nearly a billion dollars in settlement benefits in a wide variety of forms: checks, wages, credits, gift cards, vouchers and electronic benefits. CAA’s analysts develop the computer programs to implement the allocation methodologies. We routinely serve as escrow agent, manage all necessary tax reporting, and provide account reconciliation.

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EXCELLENCE

CAA’s teams of professionals are passionate about providing outstanding service to our clients and class members. The dedication of our project teams allows us to focus on the details of each case and provide consistently superior service. Our clients testify to CAA’s consistently excellent results. Compliments

RESPONSIVE

Having your calls answered by a person seems to be a thing of past; enjoy the refreshing experience of real people at your service. We listen to your needs. We timely respond to your emails with concise answers. Our Rocky Mountain location enables us to cover critical business hours for all time zones.

CREATIVE

Even from our initial discussion with a client, we employ the experience gained from hundreds of class settlements to identify creative solutions to address case-specific challenges. Our client frequently compliment CAA for identify “outside the box” options. Let us help solve your challenges.

INTEGRITY

Integrity means always doing the right thing. At CAA, this starts during the proposal process when we are forthright and provide accurate, comprehensive cost estimates. During a project, integrity is demonstrated through consistently meeting deadlines. Our clients repeatedly use CAA because they trust us.

Class Action Administration, Inc. (CAA) is one of the nation’s leading full-service class action administration firms. Based in Denver, Colorado, CAA manages class actions from hundreds of class members to millions. CAA has been recognized by the legal community for its expertise and ability to provide excellent results.

Click on the links below for descriptions of settlements CAA has administered, arranged by case type. Contact CAA to learn more about how we can assist you with your next class action settlement.

Class Action Administration, Inc.

We are a Colorado-based class action settlement administrator that has been delivering premier services with excellent results to clients nationwide for over a decade. Law firms and Fortune 500 companies around the nation trust CAA to manage their class action settlement with the utmost integrity. We are proud to have received various Best Claims Administrator awards.

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