Experience the Difference in our Settlement Administrator Services
EXCELLENCE - Results beyond expectations
We’ve heard it said that “class action settlement administrators are all the same”; a statement that simply isn’t true. We’ve heard it said that “class action settlement administrators are all the same.” Many of CAA’s clients are pleased to find that CAA is not the stereotypical settlement administrator. CAA’s teams of professionals are passionate about providing outstanding service to our clients and class members. The dedication of our project teams allows us to focus on the details of each case and provide consistently superior service. Attorneys find interaction with CAA pleasant and refreshing because they receive timely answers from experienced staff. Visit the Compliments page to find clients who will speak to the results we have delivered. The CAA Way starts with a noticeably better experience we call “Excellence”.
RESPONSIVE - Answers when you need them
Having your calls answered by a person seems to be a thing of past; enjoy the refreshing experience of real people at your service. Our management team is ready to engage and listen to your needs. We timely respond to your emails and answer your calls. Our Rocky Mountain location enables us to cover the critical business hours of all time zones. When you find yourself in the chaos of settling your case, we are available. Our clients appreciate that we proactively identify potential challenges before they are encountered. Enjoy the time-savings that comes from working with a responsive settlement administrator.
INTEGRITY - A partner you can trust
CAA’s integrity is ever present and starts with our cost estimates. We know our reputation is on the line from the beginning. Our clients’ first interaction with CAA is through our cost estimates. Therefore, CAA takes considerable effort to provide estimates that are comprehensive and reflect realistic assumptions. We take great pride in keeping to our budget in more than three-fourths of our estimates. CAA’s integrity is also on display as an independent third party. We are routinely consulted by both parties to resolve issues during settlement administration; our clients appreciate the unbiased problem-solving solutions we identify through our knowledge and experience. Clients take comfort placing their trust with CAA; we’re a settlement administrator with integrity.
CREATIVE - Solving your challenges
One of the most common compliments CAA receives from clients is that we always provide options. Even from our initial discussion with a client, we employ the experience gained from hundreds of class settlements to identify creative solutions to address case-specific challenges. Whether you are frequently involved in class settlements or a first timer to the settlement process, our high level of expertise and flexibility will help resolve your toughest challenges. Sometimes all it takes is the right idea.